Feature: Reorganization
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Assess Skill Interests Across Communities
The Problem Gauging the skill interests of a large group is invaluable for crafting content strategies. Yet, traditional interview techniques, surveys, and questionnaires often suffer from low engagement due to their demand on participants’ time. Even with high response rates, the collected data quickly becomes outdated, necessitating frequent, repetitive data-gathering cycles. For many organizations, maintaining…
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Align Staff Responsibilities With Evolving Stakeholder Needs
the PROBLEM The service portfolios of libraries continue to grow as a result of emerging user and stakeholder needs. Few libraries can add new staff positions to meet new expectations. Current staff will need to develop new skills, and libraries will need to hire for new skill sets they don’t already have. Without understanding current…
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Develop Committees or Communities of Practice
The problem When clearly scoped and staffed with the right people, committees and project teams provide organizations with efficient methods to distribute work while creating opportunities for staff to deepen collaboration skills. However, finding the experts with the right blend of relevant skills (technical, interpersonal, collections, or subject knowledge) to staff a new effort can…
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Align Employees to Organizational Priorities
The problem In today’s landscape, companies constantly introduce new digital tools, products, webinars, and training opportunities to the library community. Given this influx, it can be challenging. Libraries and staff often struggle to align their organizational strategies and hone key skills. When library departments reorganize to meet new user needs and make optimal use of…
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Increase Capacity in Key Areas
The problem While libraries have developed many metrics to measure the size, coverage, or usage of library collections that can be benchmarked within the industry, libraries have minimal data available to understand the skills and capabilities of the organization. When a new priority or initiative is needed to fulfill key stakeholder needs, such as engaging…
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Develop Skill Gaps Analysis
The problem Library leaders and managers need transparent and immediate access to staff expertise and skill gaps to make informed decisions. This information is fragmented across multiple systems, documents, meeting notes, and spreadsheets, making it inaccessible. Information is not standardized or ready for use when you can’t find it. Organization leaders have no visibility into…
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Create a Skills Map of Employee Capabilities
The problem Libraries are rapidly changing as people retire, services require new skills, and locations become hybrid. During periods of reorganization and strategic planning, prioritizing Identifying who is capable of doing what and who is interested in learning what is high. Most libraries lack the capacity to map skills across their organization, especially against a…
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Offboarding Current Employees
The problem Offboarding in libraries is often overlooked in the employee lifecycle, yet it plays a crucial role in maintaining an organization’s legacy. Each departing employee carries the potential to be a lifelong ambassador for the library. However, the current offboarding process is typically fragmented, spread across various emails, forms, and documents from supervisors, HR,…
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Onboarding New Employees
The problem Onboarding is more than just a formality – it’s the cornerstone of new staff’s effectiveness, engagement, and retention. Orienting new staff to the many documents, websites, procedures, and forms is a critical task. Yet, this crucial process often lacks consistency and structure, handled in an ad-hoc manner across various teams and departments. Few…
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Build Talent Pipeline
The problem Finding the right talent for libraries is like searching for a rare book. The moment a job is posted, the clock starts ticking to fill the role quickly and efficiently. Often, library managers find themselves in a queue, waiting to fill multiple positions without a ready talent pipeline. The challenge intensifies when HR…
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Identify Internal Expertise
The problem An organization’s information about the current skills, interests, and prior experience of the staff is fragmented across documents, HR systems, and spreadsheets. This makes it difficult for libraries to make system-wide plans about priorities. Nor can they identify staff with the expertise or best suited to respond to new needs from the user…