Skilltype partners with UCLA to identify and develop data expertise across the university. Read more.

Use Cases

Align Staff Responsibilities With Evolving Stakeholder Needs


The service portfolios of libraries continue to grow as a result of emerging user and stakeholder needs. Few libraries can add new staff positions to meet new expectations. Current staff will need to develop new skills, and libraries will need to hire for new skill sets they don’t already have. Without understanding current staff skills and those of peer libraries, developing a reskilling or hiring strategy for a data-focused or AI-aware library becomes error-prone guesswork.

Library managers need access to skill data and efficiencies to coordinate work, guide staff to skill development, manage performance, and cultivate a healthy work culture. The library workforce is still recovering from a wave of retirements and resignations during the pandemic. Many libraries face backlogs of staff vacancies, interim assignments, morale issues, and failed searches that fall upon managers’ shoulders. This can also effect user and stakeholder needs.


With Skilltype, standardized skills data is always available for strategic planning or daily management decisions, stored securely, and automatically updated as new skills enter or leave your organization.  

When a library system recognizes emerging needs in an academic or public library’s user community, like Generative AI or heightened demand for datasets, they can locate these topics in the library-specific Skilltype’s Skills Ontology. This links them to individuals in the organization and training resources available through Skilltype.

When a library adds tags related to emerging user needs to its Skilltype profile, Skilltype identifies staff who might already possess the skill from previous workplaces. Additionally, it highlights staff interested in learning more about the topic. This allows the library to discover or cultivate expertise from within the organization using the Talent Audit.

Through the Talent Audit, library leaders can pinpoint over or under-represented skills among the staff. They can also identify opportunities to reallocate responsibilities or shift training budgets towards skill-building in emerging areas. Libraries may be able to identify opportunities to cross-train current staff into related areas to cover staff shortages as well, ensuring user and stakeholder needs are being met.

Sign up for a quick demo to see Skilltype in action.

Frequently Asked Questions

Skilltype’s talent platform uses real-time data to help information professionals and their teams identify, develop, and share expertise. The platform aggregates thousands of training resources, opportunities, and talent profiles of individuals, describing each with a controlled skills vocabulary to create a personalized career and organizational development experience.

Skilltype is used by library managers and their teams, along with communities, conference organizers, and vendors that train information professionals. Customers include libraries of all sizes ranging from 5 employees to 500 across North America, Europe, and Asia. Skilltype’s largest customers have thousands of data points being surfaced to help inform career pathways and organizational development strategy.

Skilltype indexes training resources and opportunities from over 100 conferences and training providers, enhances the records with our proprietary skills ontology, and delivers them to users through a personalized recommendation engine. We also partner with training providers who aim to grow and engage their communities using Skilltype’s tools.

Small libraries can be up and running in a day or two. Larger libraries may require more conversations and take up to a week or two. No implementation or professional services teams required. Just appoint a project manager to coordinate with our onboarding team on the timeline you set to roll it out across your organization.

Skilltype is priced on a per-employee basis. Most libraries sign annual or multi-year subscriptions, but we support shorter pilots for larger organizations with complex use cases. Skilltype also works with consortia to streamline your procurement process and offer discounts for Enterprise capabilities with additional features and premium support are available for organizations upon request. Contact us to get more details.

Signup for a quick demo to see Skilltype in action.