Skilltype partners with UCLA to identify and develop data expertise across the university. Read more.

Use Cases

Develop Skill Gaps Analysis

The problem

Library leaders and managers need transparent and immediate access to staff expertise and skill gaps to make informed decisions. This information is fragmented across multiple systems, documents, meeting notes, and spreadsheets, making it inaccessible. Information is not standardized or ready for use when you can’t find it. 

Organization leaders have no visibility into one of the library’s largest budget allocations–or most significant assets. As a result, leaders are missing critical data when negotiating for resources, planning strategic initiatives, reorganizing, or measuring the library’s impact and effectiveness. 

The service portfolios of libraries continue to grow as a result of emerging user needs. Few libraries can add new staff positions to meet every new expectation. As libraries primarily hire for critical new skill sets, existing staff must continuously develop and adapt their skills.

Developing a reskilling or hiring strategy to become a data-focused or AI-aware library is prone to error without understanding the current skills and interests among the staff and those being developed by peer libraries. 

The current method of analyzing skills or training needs is lengthy and cumbersome. Weeks might be spent identifying key skills, creating a survey, and then distributing it to staff. Once distributed, there’s the waiting period for staff responses, followed by an extensive analysis phase. This data then needs to be presented to leaders to aid decision-making. Throughout all these steps, ensuring the data is both accessible to the right personnel and securely stored is paramount. Moreover, conducting a one-time skill survey can be costly, sometimes reaching tens of thousands of dollars. The resulting data, often stored as a spreadsheet or presentation, may only be relevant for six months before it becomes outdated.

The solution

Standardized skills data is always at hand for strategic planning or daily management decisions, stored securely. With Skilltype’s Talent Audit, this data is automatically updated as new skills enter or leave your organization.

Skilltype’s access controls provide a global view of expertise for leaders, team-based views for managers, as well as directories and profiles that make skills data available to staff so they can find and benefit from internal expertise. 

Skilltype’s controlled vocabulary of library-specific skills, products, and job roles delivers relevant and actionable library insights. Libraries can now pinpoint the skills they possess, the skills staff wish to develop, and any existing skill gaps. Through Skilltype’s central index and recommendations, over 11,000 training materials are indexed to essential skills. These are then recommended to the appropriate individual based on their interests and the library’s requirements, ensuring skill gaps are addressed timely.

Skilltype customers can create group views of the Talent Audit for any service unit, department, or division to further model skills at the local level, drawing on the same set of organizational skills data. 

Identified gaps can be filled through training, internal recruitment, external hiring, cross-training, or collaborations with consortial partners. 

Sign up for a quick demo to see Skilltype in action.

Frequently Asked Questions

Skilltype’s talent platform uses real-time data to help information professionals and their teams identify, develop, and share expertise. The platform aggregates thousands of training resources, opportunities, and talent profiles of individuals, describing each with a controlled skills vocabulary to create a personalized career and organizational development experience.

Skilltype is used by library managers and their teams, along with communities, conference organizers, and vendors that train information professionals. Customers include libraries of all sizes ranging from 5 employees to 500 across North America, Europe, and Asia. Skilltype’s largest customers have thousands of data points being surfaced to help inform career pathways and organizational development strategy.

Skilltype indexes training resources and opportunities from over 100 conferences and training providers, enhances the records with our proprietary skills ontology, and delivers them to users through a personalized recommendation engine. We also partner with training providers who aim to grow and engage their communities using Skilltype’s tools.

Small libraries can be up and running in a day or two. Larger libraries may require more conversations and take up to a week or two. No implementation or professional services teams required. Just appoint a project manager to coordinate with our onboarding team on the timeline you set to roll it out across your organization.

Skilltype is priced on a per-employee basis. Most libraries sign annual or multi-year subscriptions, but we support shorter pilots for larger organizations with complex use cases. Skilltype also works with consortia to streamline your procurement process and offer discounts for Enterprise capabilities with additional features and premium support are available for organizations upon request. Contact us to get more details.

Signup for a quick demo to see Skilltype in action.