The problem

As a learning organization pivots to fully digitized service offerings, the journey toward sustainable change management presents new complexities. Onboarding employees now involves navigating their varying competencies amidst a tech landscape that never stands still. It’s an environment where roles evolve in real time, task execution shifts, and skill development must keep pace with innovation. The traditional one-size-fits-all approach to training is no longer sufficient to fulfill the growing needs of organizational capacity.

Furthermore, the financial implications of in-person training often limit the possibility of providing all employees with equal learning opportunities. While suitable for some, the expansive changes within the library system demand a more enduring, universally accessible strategy.

the solution

Skilltype emerges as a forward-thinking solution, enabling libraries to skill up their workforce en masse or in focused groups. Kicking off with the Skilltype Talent Audit, libraries can now pinpoint and prioritize essential skill gaps organization-wide. With a learning roadmap in place, the Skilltype Central Index helps libraries assess if their current training arsenal is up to the task, with the flexibility for managers to supplement with third-party resources whenever necessary.

Through Skilltype Teams, libraries can cultivate an organization-wide learning community encompassing various departments, branches, and interest-based groups. These teams provide a platform for members to exchange learning interests and spearhead training sessions in their fields of expertise. Managers can curate targeted learning materials using Skilltype Lists, ensuring a comprehensive repository of knowledge is at the team’s fingertips.

As each learning goal is met, managers receive updates, fostering a cycle of continuous improvement and development. This educational rhythm is designed to dovetail seamlessly with the library’s annual performance review cycle, setting strategic, attainable goals for each employee and team for the forthcoming year and solidifying the foundation for a future where every library staff member thrives.