Tag: Vendor
-
Connect with Other Professionals
The Problem Working in the average organization can be an isolating experience, especially as it relates to people who understand your job and your work. While the camaraderie of the office was something organizations could rely on in years past, hybrid and remote work makes it difficult to rely on in-person interactions throughout our workweek.…
-
Assess Skill Interests Across Communities
The Problem Gauging the skill interests of a large group is invaluable for crafting content strategies. Yet, traditional interview techniques, surveys, and questionnaires often suffer from low engagement due to their demand on participants’ time. Even with high response rates, the collected data quickly becomes outdated, necessitating frequent, repetitive data-gathering cycles. For many organizations, maintaining…
-
Evaluate a Product Before Purchasing
The problem Scouring the internet for impartial reviews of library products or services can be daunting. The web is saturated with marketing material, often skewed and lacking an objective lens. Protective of their customer base, vendors tend to hold back their lists. Inadvertently this fosters a circuit of backchannels at listservs and conferences for information…
-
Train People on a New Product
The problem Adopting new software products and adapting library workflows to new systems can be time-consuming for leaders, managers, and staff. Ensuring all employees have developed the new knowledge to complete their tasks with the new product efficiently is essential to sustaining impactful library services and operations. Vendors, training providers, and the library community have…
-
Assess Current Needs to Prioritize Training Opportunities
The problem Many organizations have a budget set aside for training opportunities. Yet, few libraries can accurately assess training needs to ensure that funds are allocated toward the areas of greatest potential impact for short or long-term skill development. Given the comprehensive service portfolios of many library organizations, numerous competencies and tools are essential for…
-
Develop Committees or Communities of Practice
The problem When clearly scoped and staffed with the right people, committees and project teams provide organizations with efficient methods to distribute work while creating opportunities for staff to deepen collaboration skills. However, finding the experts with the right blend of relevant skills (technical, interpersonal, collections, or subject knowledge) to staff a new effort can…
-
Create a Learning Organization
The problem As a learning organization pivots to fully digitized service offerings, the journey toward sustainable change management presents new complexities. Onboarding employees now involves navigating their varying competencies amidst a tech landscape that never stands still. It’s an environment where roles evolve in real time, task execution shifts, and skill development must keep pace…