Skilltype partners with UCLA to identify and develop data expertise across the university. Read more.

Feature: Employee Engagement

  • Develop a Mentorship Program

    The problem For those at the start of their library careers, success encompasses more than mastering the technical nuances of librarianship taught in academic programs. It includes learning to navigate the intricate dynamics of the workplace—a skill set not always covered in formal education. Moreover, with many in the field lacking a specialized degree in…

  • Deliver a Comprehensive Training Program

    The problem Developing a comprehensive library training and development program that can advance the organization’s mission, vision, and local community context can be a complex endeavor for library and human resources leaders to meet organizational, staff, and community needs.   Library service portfolios are both broad and deep. Consequently, many staff must provide high-quality information service…

  • Align Employees to Organizational Priorities

    The problem In today’s landscape, companies constantly introduce new digital tools, products, webinars, and training opportunities to the library community. Given this influx, it can be challenging. Libraries and staff often struggle to align their organizational strategies and hone key skills. When library departments reorganize to meet new user needs and make optimal use of…

  • Create a Learning Organization

    The problem As a learning organization pivots to fully digitized service offerings, the journey toward sustainable change management presents new complexities. Onboarding employees now involves navigating their varying competencies amidst a tech landscape that never stands still. It’s an environment where roles evolve in real time, task execution shifts, and skill development must keep pace…

  • Increase Access to Professional Development Opportunities

    The problem Ongoing skill development is vital for library organizations. However, access to professional development opportunities can vary across branches, departments, or staff categories. This inconsistency may result from budgetary limitations, time constraints, or availability issues. Access to training is often linked to travel and workshops available a few times per year on the conference…

  • Improve Morale

    The problem Today’s workforce is evolving at a more rapid pace than the workplace, creating tension between employee expectations and the environment in which they work. Supervisors cannot change factors outside their control while struggling to support employees due to a lack of management training. Lack of management training is more acutely felt within libraries…

  • Onboarding New Employees

    The problem Onboarding is more than just a formality – it’s the cornerstone of new staff’s effectiveness, engagement, and retention. Orienting new staff to the many documents, websites, procedures, and forms is a critical task. Yet, this crucial process often lacks consistency and structure, handled in an ad-hoc manner across various teams and departments. Few…

  • Identify Internal Expertise

    The problem An organization’s information about the current skills, interests, and prior experience of the staff is fragmented across documents, HR systems, and spreadsheets. This makes it difficult for libraries to make system-wide plans about priorities. Nor can they identify staff with the expertise or best suited to respond to new needs from the user…